A list of common questions. If you have a question we have not included here please use our contact form.

Do I need to go to the GSforex Office to send a giro?

No, you don’t. The wide variety of services offered by GSforex will make it easier for you to send your giro, without you having to come to our offices in Central London. Thanks to our Tele Giro system, hundreds of clients who live and work in cities and towns outside London, can order a giro via telephone with their debit card; alternatively, their giro can be paid in any Post Office or in any Natwest Branch. Additionally, you can use our exclusive Giro Text service, to send a giro via a text message from your mobile phone.

Is there a limit to the amount of money I can send?

No, there isn’t. There is no legal limit to sending money, but each country has its own regulations which stipulate that certain requirements must be met whenever the giro’s value goes over a set amount. These set amounts vary according to country of origin or country of destination.

Would it be better to divide the giro if I have to send a large amount of money?

No, it wouldn’t. If you have to send a large amount, it is advisable to send it in one delivery. Whenever you divide the giro amongst several people, it may create suspicion in the minds of the well-established company brokers. The regulations on money laundering in various countries are designed to ensure that the giros are not being presented in a fragmented manner, in order to evade the set requirements for larger amounts of money.

Can I send a set amount for my monthly bill payments without giving instructions each time?

Yes, you can. Through our Auto Giro system, we only need your authorization once for a set amount to be paid every month, on a set day of your choice, and the giro will be sent automatically without you having to come to our offices or phone us.

Are there any additional charges involved in crediting money into my account or paying a bill in Colombia?

No, there are no extra charges. Only one commission is paid regardless of whether the giro is paid in the office or credited into a bank account.

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